Partner Agreement & Acceptance
These Partner Terms and Conditions ("Partner Terms") govern registration, account maintenance, job acceptance, service performance, and financial payouts through the House Circle Partner mobile application (Android Package: housecircle.partner), operated by Jayanthinathan Agency ("we", "us", "our").
By registering as a Service Partner, submitting KYC verification documents, accepting customer job dispatches, or requesting wallet withdrawals, you agree to be bound by these Partner Terms and our Partner Privacy Policy.
Independent Contractor Status
Service Partners operate as independent business entities and freelance service providers. Nothing in these Terms creates an employment relationship, joint venture, agency, partnership, or franchise between Jayanthinathan Agency and any Service Partner.
- You retain complete discretion over when you log into the House Circle Partner application and accept service dispatches.
- You are responsible for supplying your own tools, equipment, materials, and transport required to complete home service jobs.
- You are solely responsible for filing and paying all applicable statutory income taxes, GST, or social security obligations.
Mandatory KYC Verification & 1-Year Renewal
To uphold safety and platform compliance, every Service Partner must complete full Know Your Customer (KYC) verification prior to unlocking payout features:
A. Document Submission Requirements
Partners must provide full legal name, detailed address, selected government ID proof (Driving License, Voter ID, or Passport), validated document number, clear front and back photos of the document, and a recent live partner photo/selfie.
B. Administrative Verification
Submissions are reviewed by our administration team. Administrators may approve or reject the submission with specific feedback regarding invalid formatting, illegible photos, or mismatched document numbers.
C. 1-Year Validity Period & Mandatory Renewal
Approved KYC verification remains valid for exactly one (1) year from the approval date. Upon expiration of the 1-year period, your KYC status will require re-verification. Failure to re-verify within the renewal window will pause withdrawal capabilities until updated documents are verified.
Withdrawals, Earnings & Payout Rules
A. Withdrawal Prerequisites
Partners may submit a payout withdrawal request for earnings credited to their partner wallet balance subject to the following condition: KYC verification must be fully completed and active (Approved state). Withdrawal requests submitted without approved KYC status will be blocked until verification is completed.
B. Commission & Platform Fees
Jayanthinathan Agency deducts an agreed platform service commission or fee from customer booking totals as stated in the partner app dashboard before transferring net earnings to your wallet balance.
C. Payout Processing Timelines
Approved withdrawal requests are processed to your registered bank account or UPI ID within 2–5 business days, subject to standard banking settlement cycles.
Job Execution Standards & Photo Proof
Partners agree to maintain high professional standards when fulfilling customer bookings:
- Arrive punctually at the customer's specified location during the agreed schedule window.
- Perform work skillfully, safely, and in accordance with professional trade practices.
- Photo Proof of Work: Capture and upload clear photographs of the completed repair work directly inside the partner app upon job completion. Photo proof is required to resolve customer quality disputes and confirm job completion.
Platform Circumvention & Anti-Bypass Policy
The House Circle platform invests significant resources in customer acquisition, marketing, and matching technology. Partners are strictly prohibited from soliciting, encouraging, or accepting direct off-platform payments or private service arrangements with customers introduced through House Circle.
Consequences of Violation: Any partner found soliciting off-platform transactions, bypassing platform booking channels, or collecting unauthorized cash beyond quoted app prices will face immediate and permanent account termination, blacklisting from the network, and forfeiture of unverified wallet balances.
Account Suspension & Termination
We reserve the right to immediately suspend, deactivate, or terminate a partner account under the following circumstances:
- Submission of fraudulent, forged, or expired KYC documents.
- Consistently low customer feedback ratings or unexcused no-show reports.
- Unprofessional, abusive, or unsafe behavior at customer premises.
- Violation of anti-bypass policies or fraudulent payout manipulation.
Limitation of Liability & Indemnification
Service Partners agree to defend, indemnify, and hold harmless Jayanthinathan Agency, its officers, directors, and employees from any claims, damages, losses, liabilities, costs, or property damage claims arising out of your performance of home repair services, negligence, or breach of these Partner Terms.
Amendments & Policy Updates
We reserve the right to revise these Partner Terms at any time. Significant updates regarding commission structures, payout rules, or KYC procedures will be notified via the partner application or email. Continued use of the partner app after updates constitutes agreement to the amended terms.
Contact & Partner Support
For inquiries regarding partner account status, KYC approvals, or withdrawal requests, please contact our partner operations team:
Jayanthinathan Agency — Partner Network
Partner Support & Payouts: support@progighub.com
Website: jayanthinathanagency.com